1. Returns

We hope you love your purchase, but if you are not completely satisfied, we are here to help.

Eligibility for Returns:

Items must be returned within 07 days of receipt.
Items must be in the original packaging.
A receipt or proof of purchase is required.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within a certain amount of days, depending on your card issuer's policies.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at herbotonics@gmail.com.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Policy